Thanks, Hi, Office 2016 for Mac version 15.35 and later is fully supported on macOS 10.13 High Sierra. For 15.34 and earlier Office for Mac version, they are not supported on. Outlook 2016 for Mac, the latest iteration of the email and calendaring app, is a worthwhile upgrade for existing users. Note: The steps to install the 2016 or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Office through one of the following: Microsoft HUP: If you bought Office for personal use through your company, see Install Office through HUP. Existing Office 2016 for Mac customers will be seamlessly upgraded to 64-bit versions of Word, Excel, PowerPoint, Outlook, and OneNote as part of the August product release (version 15.25). This affects customers of all license types: Retail, Office 365 Consumer, Office 365 Commercial, and Volume License installations.
- Microsoft Outlook 2016 High Sierra Version
- Microsoft Outlook
- Microsoft Outlook 2016 High Sierra Download
- Microsoft Outlook Free Download
- Microsoft Outlook 2016 High Sierra Free
- Microsoft Outlook 2016 High Sierra Install
- Because high sierra doesnt support 64 bit programs. And office 365 is running on 64bit High sierra support up to office 2016 only Ask Your Own Microsoft Office Question Customer reply replied 6 months ago.
- Apr 03, 2018 For this issue, you may re-check if the Outlook 2016 for Mac client need to be updated: open any Office apps-Help-Check for Updates. Meanwhile, if you use Office 365 for Business account, I suggest that you may use Outlook Web App temporarily as a workaround, or Internet email web version.
Hi Experts,
Outlook for Mac 2016 crash on High Sierra 10.13.3 with the crash log below:
Error Signature:
Exception: EXC_BAD_ACCESS
ExceptionEnumString: 1
Exception Code: KERN_MEMORY_ERROR (0x00000001132f7548)
Date/Time: 2018-01-25 08:38:19 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Bitness: x64
Application Version: 16.9.0.18011602
Crashed Module Name: libicucore.A.dylib
Crashed Module Version: 1.0.0.0
Crashed Module Offset: 0x0000000000002b4c
Blame Module Name: OutlookCore
Blame Module Version: 16.9.0.180116
UnsymbolicatedChecksum: D514AED1B112FEB4C54B253561E164F0
Blame Module Offset: 0x0000000000148067
StackHash: ae07566b67a9950d-dm_1_main
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Build Type: SHIP
Crashed thread Stack Pointer: 0x_00007ffeed0c0f20
Crashed thread: 0
I have completely uninstalled and reinstalled the client, but it doesn't help.
And, the crash still occurs in the Safe Mode with the crash log below:
Error Signature:
Exception: EXC_BAD_ACCESS
ExceptionEnumString: 1
Exception Code: KERN_INVALID_ADDRESS (0x0000000000008800)
Date/Time: 2018-01-25 14:45:06 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Bitness: x64
Application Version: 16.9.0.18011602
Crashed Module Name: libsystem_platform.dylib
Crashed Module Version: 1.0.0.0
Crashed Module Offset: 0x00000000000016b7
Blame Module Name: OutlookCore
Blame Module Version: 16.9.0.180116
UnsymbolicatedChecksum: 57BC8C04856C0433DB6BA7FCEE162257
Blame Module Offset: 0x0000000000148067
StackHash: 5c9c76c240255887-dm_1_main
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Build Type: SHIP
Crashed thread Stack Pointer: 0x_00007ffeec930f20
Crashed thread: 0
Thread 0 crashed:
# 1 0x00007fff7fdc36b7 in __platform_strcmp + 0x00000017 (libsystem_platform.dylib + 0x00000000000016b7) 0x0000000000000000
# 2 0x00007fff7e765055 in icu::ResourceArray::internalGetResource(ResourceData const*, int) const + 0x000000AF (libicucore.A.dylib + 0x00000000000c8055) 0x0000000000000000
# 3 0x00007fff7e69f9a5 in _res_getTableItemByKey + 0x0000008D (libicucore.A.dylib + 0x00000000000029a5) 0x00007ffeec930f70
# 4 0x00007fff7e6a18d7 in _ures_getByKey + 0x0000008A (libicucore.A.dylib + 0x00000000000048d7) 0x00007ffeec930fe0
# 5 0x00007fff7e6af0e9 in icu::OlsonTimeZone::OlsonTimeZone(UResourceBundle const*, UResourceBundle const*, icu::UnicodeString const&, UErrorCode&) + 0x000000E3 (libicucore.A.dylib + 0x00000000000120e9) 0x00007ffeec931040
# 6 0x00007fff7e81a9fd in icu::TimeZone::getIDForWindowsID(icu::UnicodeString const&, char const*, icu::UnicodeString&, UErrorCode&) + 0x0000036D (libicucore.A.dylib + 0x000000000017d9fd) 0x00007ffeec931220
# 7 0x00007fff7e6aee68 in icu::TimeZone::createTimeZone(icu::UnicodeString const&) + 0x00000018 (libicucore.A.dylib + 0x0000000000011e68) 0x00007ffeec931320
# 8 0x00007fff7e831133 in _ucal_setDefaultTimeZone + 0x000000AD (libicucore.A.dylib + 0x0000000000194133) 0x00007ffeec931340
# 9 0x00007fff7e6aed5b in _ucal_open + 0x0000003B (libicucore.A.dylib + 0x0000000000011d5b) 0x00007ffeec9313d0
# 10 0x00007fff5819f4c5 in -[__NSTimeZone secondsFromGMTForDate:] + 0x00000175 (CoreFoundation + 0x00000000000904c5) 0x00007ffeec9315f0
# 11 0x00007fff5819f2d9 in _CFTimeZoneGetSecondsFromGMT + 0x00000049 (CoreFoundation + 0x00000000000902d9) 0x00007ffeec931640
# 12 0x00000001080f6067 in (OutlookCore + 0x0000000000148067) 0x00007ffeec931670
# 13 0x0000000108097ff2 in (OutlookCore + 0x00000000000e9ff2) 0x00007ffeec9316c0
# 14 0x0000000108097e3b in (OutlookCore + 0x00000000000e9e3b) 0x00007ffeec931970
# 15 0x0000000108136764 in (OutlookCore + 0x0000000000188764) 0x00007ffeec9319a0
# 16 0x0000000107ff50ce in (OutlookCore + 0x00000000000470ce) 0x00007ffeec9319d0
# 17 0x0000000108097dda in (OutlookCore + 0x00000000000e9dda) 0x00007ffeec931a10
# 18 0x000000010803ef2f in (OutlookCore + 0x0000000000090f2f) 0x00007ffeec931a50
# 19 0x000000010803ee46 in (OutlookCore + 0x0000000000090e46) 0x00007ffeec931a90
# 20 0x00000001080448b5 in (OutlookCore + 0x00000000000968b5) 0x00007ffeec931ae0
# 21 0x0000000108041c1c in (OutlookCore + 0x0000000000093c1c) 0x00007ffeec931b20
# 22 0x0000000108041316 in (OutlookCore + 0x0000000000093316) 0x00007ffeec931bc0
# 23 0x0000000108136764 in (OutlookCore + 0x0000000000188764) 0x00007ffeec931c30
# 24 0x0000000103c5d52e in (Microsoft Outlook + 0x000000000099152e) 0x00007ffeec931c60
# 25 0x00000001080410b2 in (OutlookCore + 0x00000000000930b2) 0x00007ffeec931ca0
# 26 0x00000001032d6c22 in (Microsoft Outlook + 0x000000000000ac22) 0x00007ffeec931d50
# 27 0x0000000107fb3db3 in (OutlookCore + 0x0000000000005db3) 0x00007ffeec931d90
# 28 0x00000001032d6728 in (Microsoft Outlook + 0x000000000000a728) 0x00007ffeec931de0
# 29 0x00000001032d66d4 in (Microsoft Outlook + 0x000000000000a6d4) 0x00007ffeec931ec0
# 30 0x00000001032d60d6 in (Microsoft Outlook + 0x000000000000a0d6) 0x00007ffeec931f00
# 31 0x00000001032d3cbd in (Microsoft Outlook + 0x0000000000007cbd) 0x00007ffeec9320a0
# 32 0x00000001032d3a57 in (Microsoft Outlook + 0x0000000000007a57) 0x00007ffeec932440
# 33 0x00000001032d3916 in (Microsoft Outlook + 0x0000000000007916) 0x00007ffeec932480
# 34 0x00000001032d3778 in (Microsoft Outlook + 0x0000000000007778) 0x00007ffeec9324a0
# 35 0x00007fff581a628c in ___CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 0x0000000C (CoreFoundation + 0x000000000009728c) 0x00007ffeec932550
# 36 0x00007fff581a617a in __CFXRegistrationPost + 0x000001BA (CoreFoundation + 0x000000000009717a) 0x00007ffeec932560
# 37 0x00007fff581a5ec2 in ____CFXNotificationPost_block_invoke + 0x00000032 (CoreFoundation + 0x0000000000096ec2) 0x00007ffeec9325d0
# 38 0x00007fff58164af2 in -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 0x00000722 (CoreFoundation + 0x0000000000055af2) 0x00007ffeec932610
# 39 0x00007fff58163b8c in __CFXNotificationPost + 0x0000028C (CoreFoundation + 0x0000000000054b8c) 0x00007ffeec932d00
Microsoft Outlook 2016 High Sierra Version
# 40 0x00007fff5a262467 in -[NSNotificationCenter postNotificationName:object:userInfo:] + 0x00000042 (Foundation + 0x0000000000006467) 0x00007ffeec932f40
# 41 0x00007fff5589b60a in -[NSApplication _postDidFinishNotification] + 0x00000139 (AppKit + 0x000000000017460a) 0x00007ffeec932f70
# 42 0x00007fff5589b253 in -[NSApplication _sendFinishLaunchingNotification] + 0x000000DC (AppKit + 0x0000000000174253) 0x00007ffeec932fc0
# 43 0x00007fff5576df13 in -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 0x00000232 (AppKit + 0x0000000000046f13) 0x00007ffeec933000
# 44 0x00007fff5576db49 in -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 0x000002B2 (AppKit + 0x0000000000046b49) 0x00007ffeec933090
# 45 0x00007fff5a2a5404 in -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 0x0000011F (Foundation + 0x0000000000049404) 0x00007ffeec9330e0
# 46 0x00007fff5a2a5282 in __NSAppleEventManagerGenericHandler + 0x00000066 (Foundation + 0x0000000000049282) 0x00007ffeec933130
# 47 0x00007fff59290dd0 in aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 0x000006FC (AE + 0x0000000000009dd0) 0x00007ffeec933170
# 48 0x00007fff59290677 in dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 0x00000029 (AE + 0x0000000000009677) 0x00007ffeec933300
# 49 0x00007fff59290565 in _aeProcessAppleEvent + 0x0000017F (AE + 0x0000000000009565) 0x00007ffeec933340
# 50 0x00007fff574ad5e0 in _AEProcessAppleEvent + 0x00000037 (HIToolbox + 0x000000000003f5e0) 0x00007ffeec9333a0
# 51 0x00007fff5576921e in __DPSNextEvent + 0x00000AE4 (AppKit + 0x000000000004221e) 0x00007ffeec9333e0
# 52 0x00007fff55efeb4c in -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 0x00000BE4 (AppKit + 0x00000000007d7b4c) 0x00007ffeec933820
# 53 0x00007fff5575dd6d in -[NSApplication run] + 0x000002FC (AppKit + 0x0000000000036d6d) 0x00007ffeec933aa0
# 54 0x00007fff5572cf1a in _NSApplicationMain + 0x00000324 (AppKit + 0x0000000000005f1a) 0x00007ffeec933b50
# 55 0x00007fff7fb42115 in _start + 0x00000001 (libdyld.dylib + 0x0000000000001115) 0x00007ffeec933ba0
x86_64 Thread State(64bit):
__rax: 0x0000000000000074 __rbx: 0x0000000000004537 __rcx: 0x0000000000000000 __rdx:0x0000000000004537
__rdi: 0x00007fff7e8bcb66 __rsi: 0x0000000000008800 __rbp: 0x00007ffeec930f20 __rsp:0x00007ffeec930f20
__r8: 0x00007ffeec931008 __r9: 0xffffffff00000000 __r10: 0x00007fffb83d1f50 __r11:0xffffffffff582892
__r12: 0x0000000000000000 __r13: 0x00007ffeec931258 __r14: 0x000000000000229b __r15:0x0000000000008800
__rip: 0x00007fff7fdc36b7 __rflags: 0x0000000000010206 __cs: 0x000000000000002b __fs:0x0000000000000000
__gs: 0x0000000000000000
Can you give me any suggestion?
Thanks in advance.
Microsoft Outlook
R.X
Posted on Jan 28, 2018 1:00 AM
Hi Experts,
Microsoft Outlook 2016 High Sierra Download
Outlook for Mac 2016 crash on High Sierra 10.13.3 with the crash log below:
Error Signature:
Exception: EXC_BAD_ACCESS
ExceptionEnumString: 1
Exception Code: KERN_MEMORY_ERROR (0x00000001132f7548)
Date/Time: 2018-01-25 08:38:19 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Bitness: x64
Application Version: 16.9.0.18011602
Crashed Module Name: libicucore.A.dylib
Crashed Module Version: 1.0.0.0
Crashed Module Offset: 0x0000000000002b4c
Blame Module Name: OutlookCore
Blame Module Version: 16.9.0.180116
UnsymbolicatedChecksum: D514AED1B112FEB4C54B253561E164F0
Blame Module Offset: 0x0000000000148067
StackHash: ae07566b67a9950d-dm_1_main
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Build Type: SHIP
Crashed thread Stack Pointer: 0x_00007ffeed0c0f20
Crashed thread: 0
I have completely uninstalled and reinstalled the client, but it doesn't help.
And, the crash still occurs in the Safe Mode with the crash log below:
Error Signature:
Exception: EXC_BAD_ACCESS
ExceptionEnumString: 1
Exception Code: KERN_INVALID_ADDRESS (0x0000000000008800)
Date/Time: 2018-01-25 14:45:06 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Bitness: x64
Application Version: 16.9.0.18011602
Crashed Module Name: libsystem_platform.dylib
Crashed Module Version: 1.0.0.0
Crashed Module Offset: 0x00000000000016b7
Blame Module Name: OutlookCore
Blame Module Version: 16.9.0.180116
UnsymbolicatedChecksum: 57BC8C04856C0433DB6BA7FCEE162257
Blame Module Offset: 0x0000000000148067
StackHash: 5c9c76c240255887-dm_1_main
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Build Type: SHIP
Crashed thread Stack Pointer: 0x_00007ffeec930f20
Crashed thread: 0
Thread 0 crashed:
# 1 0x00007fff7fdc36b7 in __platform_strcmp + 0x00000017 (libsystem_platform.dylib + 0x00000000000016b7) 0x0000000000000000
# 2 0x00007fff7e765055 in icu::ResourceArray::internalGetResource(ResourceData const*, int) const + 0x000000AF (libicucore.A.dylib + 0x00000000000c8055) 0x0000000000000000
# 3 0x00007fff7e69f9a5 in _res_getTableItemByKey + 0x0000008D (libicucore.A.dylib + 0x00000000000029a5) 0x00007ffeec930f70
# 4 0x00007fff7e6a18d7 in _ures_getByKey + 0x0000008A (libicucore.A.dylib + 0x00000000000048d7) 0x00007ffeec930fe0
# 5 0x00007fff7e6af0e9 in icu::OlsonTimeZone::OlsonTimeZone(UResourceBundle const*, UResourceBundle const*, icu::UnicodeString const&, UErrorCode&) + 0x000000E3 (libicucore.A.dylib + 0x00000000000120e9) 0x00007ffeec931040
# 6 0x00007fff7e81a9fd in icu::TimeZone::getIDForWindowsID(icu::UnicodeString const&, char const*, icu::UnicodeString&, UErrorCode&) + 0x0000036D (libicucore.A.dylib + 0x000000000017d9fd) 0x00007ffeec931220
# 7 0x00007fff7e6aee68 in icu::TimeZone::createTimeZone(icu::UnicodeString const&) + 0x00000018 (libicucore.A.dylib + 0x0000000000011e68) 0x00007ffeec931320
# 8 0x00007fff7e831133 in _ucal_setDefaultTimeZone + 0x000000AD (libicucore.A.dylib + 0x0000000000194133) 0x00007ffeec931340
# 9 0x00007fff7e6aed5b in _ucal_open + 0x0000003B (libicucore.A.dylib + 0x0000000000011d5b) 0x00007ffeec9313d0
# 10 0x00007fff5819f4c5 in -[__NSTimeZone secondsFromGMTForDate:] + 0x00000175 (CoreFoundation + 0x00000000000904c5) 0x00007ffeec9315f0
# 11 0x00007fff5819f2d9 in _CFTimeZoneGetSecondsFromGMT + 0x00000049 (CoreFoundation + 0x00000000000902d9) 0x00007ffeec931640
# 12 0x00000001080f6067 in (OutlookCore + 0x0000000000148067) 0x00007ffeec931670
# 13 0x0000000108097ff2 in (OutlookCore + 0x00000000000e9ff2) 0x00007ffeec9316c0
Microsoft Outlook Free Download
# 14 0x0000000108097e3b in (OutlookCore + 0x00000000000e9e3b) 0x00007ffeec931970
# 15 0x0000000108136764 in (OutlookCore + 0x0000000000188764) 0x00007ffeec9319a0
# 16 0x0000000107ff50ce in (OutlookCore + 0x00000000000470ce) 0x00007ffeec9319d0
# 17 0x0000000108097dda in (OutlookCore + 0x00000000000e9dda) 0x00007ffeec931a10
# 18 0x000000010803ef2f in (OutlookCore + 0x0000000000090f2f) 0x00007ffeec931a50
# 19 0x000000010803ee46 in (OutlookCore + 0x0000000000090e46) 0x00007ffeec931a90
# 20 0x00000001080448b5 in (OutlookCore + 0x00000000000968b5) 0x00007ffeec931ae0
# 21 0x0000000108041c1c in (OutlookCore + 0x0000000000093c1c) 0x00007ffeec931b20
# 22 0x0000000108041316 in (OutlookCore + 0x0000000000093316) 0x00007ffeec931bc0
# 23 0x0000000108136764 in (OutlookCore + 0x0000000000188764) 0x00007ffeec931c30
# 24 0x0000000103c5d52e in (Microsoft Outlook + 0x000000000099152e) 0x00007ffeec931c60
# 25 0x00000001080410b2 in (OutlookCore + 0x00000000000930b2) 0x00007ffeec931ca0
# 26 0x00000001032d6c22 in (Microsoft Outlook + 0x000000000000ac22) 0x00007ffeec931d50
# 27 0x0000000107fb3db3 in (OutlookCore + 0x0000000000005db3) 0x00007ffeec931d90
# 28 0x00000001032d6728 in (Microsoft Outlook + 0x000000000000a728) 0x00007ffeec931de0
# 29 0x00000001032d66d4 in (Microsoft Outlook + 0x000000000000a6d4) 0x00007ffeec931ec0
# 30 0x00000001032d60d6 in (Microsoft Outlook + 0x000000000000a0d6) 0x00007ffeec931f00
# 31 0x00000001032d3cbd in (Microsoft Outlook + 0x0000000000007cbd) 0x00007ffeec9320a0
# 32 0x00000001032d3a57 in (Microsoft Outlook + 0x0000000000007a57) 0x00007ffeec932440
# 33 0x00000001032d3916 in (Microsoft Outlook + 0x0000000000007916) 0x00007ffeec932480
# 34 0x00000001032d3778 in (Microsoft Outlook + 0x0000000000007778) 0x00007ffeec9324a0
# 35 0x00007fff581a628c in ___CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 0x0000000C (CoreFoundation + 0x000000000009728c) 0x00007ffeec932550
# 36 0x00007fff581a617a in __CFXRegistrationPost + 0x000001BA (CoreFoundation + 0x000000000009717a) 0x00007ffeec932560
# 37 0x00007fff581a5ec2 in ____CFXNotificationPost_block_invoke + 0x00000032 (CoreFoundation + 0x0000000000096ec2) 0x00007ffeec9325d0
# 38 0x00007fff58164af2 in -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 0x00000722 (CoreFoundation + 0x0000000000055af2) 0x00007ffeec932610
# 39 0x00007fff58163b8c in __CFXNotificationPost + 0x0000028C (CoreFoundation + 0x0000000000054b8c) 0x00007ffeec932d00
# 40 0x00007fff5a262467 in -[NSNotificationCenter postNotificationName:object:userInfo:] + 0x00000042 (Foundation + 0x0000000000006467) 0x00007ffeec932f40
# 41 0x00007fff5589b60a in -[NSApplication _postDidFinishNotification] + 0x00000139 (AppKit + 0x000000000017460a) 0x00007ffeec932f70
# 42 0x00007fff5589b253 in -[NSApplication _sendFinishLaunchingNotification] + 0x000000DC (AppKit + 0x0000000000174253) 0x00007ffeec932fc0
# 43 0x00007fff5576df13 in -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 0x00000232 (AppKit + 0x0000000000046f13) 0x00007ffeec933000
# 44 0x00007fff5576db49 in -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 0x000002B2 (AppKit + 0x0000000000046b49) 0x00007ffeec933090
# 45 0x00007fff5a2a5404 in -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 0x0000011F (Foundation + 0x0000000000049404) 0x00007ffeec9330e0
# 46 0x00007fff5a2a5282 in __NSAppleEventManagerGenericHandler + 0x00000066 (Foundation + 0x0000000000049282) 0x00007ffeec933130
# 47 0x00007fff59290dd0 in aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 0x000006FC (AE + 0x0000000000009dd0) 0x00007ffeec933170
Microsoft Outlook 2016 High Sierra Free
# 48 0x00007fff59290677 in dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 0x00000029 (AE + 0x0000000000009677) 0x00007ffeec933300
# 49 0x00007fff59290565 in _aeProcessAppleEvent + 0x0000017F (AE + 0x0000000000009565) 0x00007ffeec933340
# 50 0x00007fff574ad5e0 in _AEProcessAppleEvent + 0x00000037 (HIToolbox + 0x000000000003f5e0) 0x00007ffeec9333a0
Microsoft Outlook 2016 High Sierra Install
# 51 0x00007fff5576921e in __DPSNextEvent + 0x00000AE4 (AppKit + 0x000000000004221e) 0x00007ffeec9333e0
# 52 0x00007fff55efeb4c in -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 0x00000BE4 (AppKit + 0x00000000007d7b4c) 0x00007ffeec933820
# 53 0x00007fff5575dd6d in -[NSApplication run] + 0x000002FC (AppKit + 0x0000000000036d6d) 0x00007ffeec933aa0
# 54 0x00007fff5572cf1a in _NSApplicationMain + 0x00000324 (AppKit + 0x0000000000005f1a) 0x00007ffeec933b50
# 55 0x00007fff7fb42115 in _start + 0x00000001 (libdyld.dylib + 0x0000000000001115) 0x00007ffeec933ba0
x86_64 Thread State(64bit):
__rax: 0x0000000000000074 __rbx: 0x0000000000004537 __rcx: 0x0000000000000000 __rdx:0x0000000000004537
__rdi: 0x00007fff7e8bcb66 __rsi: 0x0000000000008800 __rbp: 0x00007ffeec930f20 __rsp:0x00007ffeec930f20
__r8: 0x00007ffeec931008 __r9: 0xffffffff00000000 __r10: 0x00007fffb83d1f50 __r11:0xffffffffff582892
__r12: 0x0000000000000000 __r13: 0x00007ffeec931258 __r14: 0x000000000000229b __r15:0x0000000000008800
__rip: 0x00007fff7fdc36b7 __rflags: 0x0000000000010206 __cs: 0x000000000000002b __fs:0x0000000000000000
__gs: 0x0000000000000000
Can you give me any suggestion?
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Bitness: x64
Application Version: 16.9.0.18011602
Crashed Module Name: libsystem_platform.dylib
Crashed Module Version: 1.0.0.0
Crashed Module Offset: 0x00000000000016b7
Blame Module Name: OutlookCore
Blame Module Version: 16.9.0.180116
UnsymbolicatedChecksum: 57BC8C04856C0433DB6BA7FCEE162257
Blame Module Offset: 0x0000000000148067
StackHash: 5c9c76c240255887-dm_1_main
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Build Type: SHIP
Crashed thread Stack Pointer: 0x_00007ffeec930f20
Crashed thread: 0
Thread 0 crashed:
# 1 0x00007fff7fdc36b7 in __platform_strcmp + 0x00000017 (libsystem_platform.dylib + 0x00000000000016b7) 0x0000000000000000
# 2 0x00007fff7e765055 in icu::ResourceArray::internalGetResource(ResourceData const*, int) const + 0x000000AF (libicucore.A.dylib + 0x00000000000c8055) 0x0000000000000000
# 3 0x00007fff7e69f9a5 in _res_getTableItemByKey + 0x0000008D (libicucore.A.dylib + 0x00000000000029a5) 0x00007ffeec930f70
# 4 0x00007fff7e6a18d7 in _ures_getByKey + 0x0000008A (libicucore.A.dylib + 0x00000000000048d7) 0x00007ffeec930fe0
# 5 0x00007fff7e6af0e9 in icu::OlsonTimeZone::OlsonTimeZone(UResourceBundle const*, UResourceBundle const*, icu::UnicodeString const&, UErrorCode&) + 0x000000E3 (libicucore.A.dylib + 0x00000000000120e9) 0x00007ffeec931040
# 6 0x00007fff7e81a9fd in icu::TimeZone::getIDForWindowsID(icu::UnicodeString const&, char const*, icu::UnicodeString&, UErrorCode&) + 0x0000036D (libicucore.A.dylib + 0x000000000017d9fd) 0x00007ffeec931220
# 7 0x00007fff7e6aee68 in icu::TimeZone::createTimeZone(icu::UnicodeString const&) + 0x00000018 (libicucore.A.dylib + 0x0000000000011e68) 0x00007ffeec931320
# 8 0x00007fff7e831133 in _ucal_setDefaultTimeZone + 0x000000AD (libicucore.A.dylib + 0x0000000000194133) 0x00007ffeec931340
# 9 0x00007fff7e6aed5b in _ucal_open + 0x0000003B (libicucore.A.dylib + 0x0000000000011d5b) 0x00007ffeec9313d0
# 10 0x00007fff5819f4c5 in -[__NSTimeZone secondsFromGMTForDate:] + 0x00000175 (CoreFoundation + 0x00000000000904c5) 0x00007ffeec9315f0
# 11 0x00007fff5819f2d9 in _CFTimeZoneGetSecondsFromGMT + 0x00000049 (CoreFoundation + 0x00000000000902d9) 0x00007ffeec931640
# 12 0x00000001080f6067 in (OutlookCore + 0x0000000000148067) 0x00007ffeec931670
# 13 0x0000000108097ff2 in (OutlookCore + 0x00000000000e9ff2) 0x00007ffeec9316c0
# 14 0x0000000108097e3b in (OutlookCore + 0x00000000000e9e3b) 0x00007ffeec931970
# 15 0x0000000108136764 in (OutlookCore + 0x0000000000188764) 0x00007ffeec9319a0
# 16 0x0000000107ff50ce in (OutlookCore + 0x00000000000470ce) 0x00007ffeec9319d0
# 17 0x0000000108097dda in (OutlookCore + 0x00000000000e9dda) 0x00007ffeec931a10
# 18 0x000000010803ef2f in (OutlookCore + 0x0000000000090f2f) 0x00007ffeec931a50
# 19 0x000000010803ee46 in (OutlookCore + 0x0000000000090e46) 0x00007ffeec931a90
# 20 0x00000001080448b5 in (OutlookCore + 0x00000000000968b5) 0x00007ffeec931ae0
# 21 0x0000000108041c1c in (OutlookCore + 0x0000000000093c1c) 0x00007ffeec931b20
# 22 0x0000000108041316 in (OutlookCore + 0x0000000000093316) 0x00007ffeec931bc0
# 23 0x0000000108136764 in (OutlookCore + 0x0000000000188764) 0x00007ffeec931c30
# 24 0x0000000103c5d52e in (Microsoft Outlook + 0x000000000099152e) 0x00007ffeec931c60
# 25 0x00000001080410b2 in (OutlookCore + 0x00000000000930b2) 0x00007ffeec931ca0
# 26 0x00000001032d6c22 in (Microsoft Outlook + 0x000000000000ac22) 0x00007ffeec931d50
# 27 0x0000000107fb3db3 in (OutlookCore + 0x0000000000005db3) 0x00007ffeec931d90
# 28 0x00000001032d6728 in (Microsoft Outlook + 0x000000000000a728) 0x00007ffeec931de0
# 29 0x00000001032d66d4 in (Microsoft Outlook + 0x000000000000a6d4) 0x00007ffeec931ec0
# 30 0x00000001032d60d6 in (Microsoft Outlook + 0x000000000000a0d6) 0x00007ffeec931f00
# 31 0x00000001032d3cbd in (Microsoft Outlook + 0x0000000000007cbd) 0x00007ffeec9320a0
# 32 0x00000001032d3a57 in (Microsoft Outlook + 0x0000000000007a57) 0x00007ffeec932440
# 33 0x00000001032d3916 in (Microsoft Outlook + 0x0000000000007916) 0x00007ffeec932480
# 34 0x00000001032d3778 in (Microsoft Outlook + 0x0000000000007778) 0x00007ffeec9324a0
# 35 0x00007fff581a628c in ___CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 0x0000000C (CoreFoundation + 0x000000000009728c) 0x00007ffeec932550
# 36 0x00007fff581a617a in __CFXRegistrationPost + 0x000001BA (CoreFoundation + 0x000000000009717a) 0x00007ffeec932560
# 37 0x00007fff581a5ec2 in ____CFXNotificationPost_block_invoke + 0x00000032 (CoreFoundation + 0x0000000000096ec2) 0x00007ffeec9325d0
# 38 0x00007fff58164af2 in -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 0x00000722 (CoreFoundation + 0x0000000000055af2) 0x00007ffeec932610
# 39 0x00007fff58163b8c in __CFXNotificationPost + 0x0000028C (CoreFoundation + 0x0000000000054b8c) 0x00007ffeec932d00
Microsoft Outlook 2016 High Sierra Version
# 40 0x00007fff5a262467 in -[NSNotificationCenter postNotificationName:object:userInfo:] + 0x00000042 (Foundation + 0x0000000000006467) 0x00007ffeec932f40
# 41 0x00007fff5589b60a in -[NSApplication _postDidFinishNotification] + 0x00000139 (AppKit + 0x000000000017460a) 0x00007ffeec932f70
# 42 0x00007fff5589b253 in -[NSApplication _sendFinishLaunchingNotification] + 0x000000DC (AppKit + 0x0000000000174253) 0x00007ffeec932fc0
# 43 0x00007fff5576df13 in -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 0x00000232 (AppKit + 0x0000000000046f13) 0x00007ffeec933000
# 44 0x00007fff5576db49 in -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 0x000002B2 (AppKit + 0x0000000000046b49) 0x00007ffeec933090
# 45 0x00007fff5a2a5404 in -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 0x0000011F (Foundation + 0x0000000000049404) 0x00007ffeec9330e0
# 46 0x00007fff5a2a5282 in __NSAppleEventManagerGenericHandler + 0x00000066 (Foundation + 0x0000000000049282) 0x00007ffeec933130
# 47 0x00007fff59290dd0 in aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 0x000006FC (AE + 0x0000000000009dd0) 0x00007ffeec933170
# 48 0x00007fff59290677 in dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 0x00000029 (AE + 0x0000000000009677) 0x00007ffeec933300
# 49 0x00007fff59290565 in _aeProcessAppleEvent + 0x0000017F (AE + 0x0000000000009565) 0x00007ffeec933340
# 50 0x00007fff574ad5e0 in _AEProcessAppleEvent + 0x00000037 (HIToolbox + 0x000000000003f5e0) 0x00007ffeec9333a0
# 51 0x00007fff5576921e in __DPSNextEvent + 0x00000AE4 (AppKit + 0x000000000004221e) 0x00007ffeec9333e0
# 52 0x00007fff55efeb4c in -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 0x00000BE4 (AppKit + 0x00000000007d7b4c) 0x00007ffeec933820
# 53 0x00007fff5575dd6d in -[NSApplication run] + 0x000002FC (AppKit + 0x0000000000036d6d) 0x00007ffeec933aa0
# 54 0x00007fff5572cf1a in _NSApplicationMain + 0x00000324 (AppKit + 0x0000000000005f1a) 0x00007ffeec933b50
# 55 0x00007fff7fb42115 in _start + 0x00000001 (libdyld.dylib + 0x0000000000001115) 0x00007ffeec933ba0
x86_64 Thread State(64bit):
__rax: 0x0000000000000074 __rbx: 0x0000000000004537 __rcx: 0x0000000000000000 __rdx:0x0000000000004537
__rdi: 0x00007fff7e8bcb66 __rsi: 0x0000000000008800 __rbp: 0x00007ffeec930f20 __rsp:0x00007ffeec930f20
__r8: 0x00007ffeec931008 __r9: 0xffffffff00000000 __r10: 0x00007fffb83d1f50 __r11:0xffffffffff582892
__r12: 0x0000000000000000 __r13: 0x00007ffeec931258 __r14: 0x000000000000229b __r15:0x0000000000008800
__rip: 0x00007fff7fdc36b7 __rflags: 0x0000000000010206 __cs: 0x000000000000002b __fs:0x0000000000000000
__gs: 0x0000000000000000
Can you give me any suggestion?
Thanks in advance.
Microsoft Outlook
R.X
Posted on Jan 28, 2018 1:00 AM
Hi Experts,
Microsoft Outlook 2016 High Sierra Download
Outlook for Mac 2016 crash on High Sierra 10.13.3 with the crash log below:
Error Signature:
Exception: EXC_BAD_ACCESS
ExceptionEnumString: 1
Exception Code: KERN_MEMORY_ERROR (0x00000001132f7548)
Date/Time: 2018-01-25 08:38:19 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Bitness: x64
Application Version: 16.9.0.18011602
Crashed Module Name: libicucore.A.dylib
Crashed Module Version: 1.0.0.0
Crashed Module Offset: 0x0000000000002b4c
Blame Module Name: OutlookCore
Blame Module Version: 16.9.0.180116
UnsymbolicatedChecksum: D514AED1B112FEB4C54B253561E164F0
Blame Module Offset: 0x0000000000148067
StackHash: ae07566b67a9950d-dm_1_main
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Build Type: SHIP
Crashed thread Stack Pointer: 0x_00007ffeed0c0f20
Crashed thread: 0
I have completely uninstalled and reinstalled the client, but it doesn't help.
And, the crash still occurs in the Safe Mode with the crash log below:
Error Signature:
Exception: EXC_BAD_ACCESS
ExceptionEnumString: 1
Exception Code: KERN_INVALID_ADDRESS (0x0000000000008800)
Date/Time: 2018-01-25 14:45:06 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Bitness: x64
Application Version: 16.9.0.18011602
Crashed Module Name: libsystem_platform.dylib
Crashed Module Version: 1.0.0.0
Crashed Module Offset: 0x00000000000016b7
Blame Module Name: OutlookCore
Blame Module Version: 16.9.0.180116
UnsymbolicatedChecksum: 57BC8C04856C0433DB6BA7FCEE162257
Blame Module Offset: 0x0000000000148067
StackHash: 5c9c76c240255887-dm_1_main
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Build Type: SHIP
Crashed thread Stack Pointer: 0x_00007ffeec930f20
Crashed thread: 0
Thread 0 crashed:
# 1 0x00007fff7fdc36b7 in __platform_strcmp + 0x00000017 (libsystem_platform.dylib + 0x00000000000016b7) 0x0000000000000000
# 2 0x00007fff7e765055 in icu::ResourceArray::internalGetResource(ResourceData const*, int) const + 0x000000AF (libicucore.A.dylib + 0x00000000000c8055) 0x0000000000000000
# 3 0x00007fff7e69f9a5 in _res_getTableItemByKey + 0x0000008D (libicucore.A.dylib + 0x00000000000029a5) 0x00007ffeec930f70
# 4 0x00007fff7e6a18d7 in _ures_getByKey + 0x0000008A (libicucore.A.dylib + 0x00000000000048d7) 0x00007ffeec930fe0
# 5 0x00007fff7e6af0e9 in icu::OlsonTimeZone::OlsonTimeZone(UResourceBundle const*, UResourceBundle const*, icu::UnicodeString const&, UErrorCode&) + 0x000000E3 (libicucore.A.dylib + 0x00000000000120e9) 0x00007ffeec931040
# 6 0x00007fff7e81a9fd in icu::TimeZone::getIDForWindowsID(icu::UnicodeString const&, char const*, icu::UnicodeString&, UErrorCode&) + 0x0000036D (libicucore.A.dylib + 0x000000000017d9fd) 0x00007ffeec931220
# 7 0x00007fff7e6aee68 in icu::TimeZone::createTimeZone(icu::UnicodeString const&) + 0x00000018 (libicucore.A.dylib + 0x0000000000011e68) 0x00007ffeec931320
# 8 0x00007fff7e831133 in _ucal_setDefaultTimeZone + 0x000000AD (libicucore.A.dylib + 0x0000000000194133) 0x00007ffeec931340
# 9 0x00007fff7e6aed5b in _ucal_open + 0x0000003B (libicucore.A.dylib + 0x0000000000011d5b) 0x00007ffeec9313d0
# 10 0x00007fff5819f4c5 in -[__NSTimeZone secondsFromGMTForDate:] + 0x00000175 (CoreFoundation + 0x00000000000904c5) 0x00007ffeec9315f0
# 11 0x00007fff5819f2d9 in _CFTimeZoneGetSecondsFromGMT + 0x00000049 (CoreFoundation + 0x00000000000902d9) 0x00007ffeec931640
# 12 0x00000001080f6067 in (OutlookCore + 0x0000000000148067) 0x00007ffeec931670
# 13 0x0000000108097ff2 in (OutlookCore + 0x00000000000e9ff2) 0x00007ffeec9316c0
Microsoft Outlook Free Download
# 14 0x0000000108097e3b in (OutlookCore + 0x00000000000e9e3b) 0x00007ffeec931970
# 15 0x0000000108136764 in (OutlookCore + 0x0000000000188764) 0x00007ffeec9319a0
# 16 0x0000000107ff50ce in (OutlookCore + 0x00000000000470ce) 0x00007ffeec9319d0
# 17 0x0000000108097dda in (OutlookCore + 0x00000000000e9dda) 0x00007ffeec931a10
# 18 0x000000010803ef2f in (OutlookCore + 0x0000000000090f2f) 0x00007ffeec931a50
# 19 0x000000010803ee46 in (OutlookCore + 0x0000000000090e46) 0x00007ffeec931a90
# 20 0x00000001080448b5 in (OutlookCore + 0x00000000000968b5) 0x00007ffeec931ae0
# 21 0x0000000108041c1c in (OutlookCore + 0x0000000000093c1c) 0x00007ffeec931b20
# 22 0x0000000108041316 in (OutlookCore + 0x0000000000093316) 0x00007ffeec931bc0
# 23 0x0000000108136764 in (OutlookCore + 0x0000000000188764) 0x00007ffeec931c30
# 24 0x0000000103c5d52e in (Microsoft Outlook + 0x000000000099152e) 0x00007ffeec931c60
# 25 0x00000001080410b2 in (OutlookCore + 0x00000000000930b2) 0x00007ffeec931ca0
# 26 0x00000001032d6c22 in (Microsoft Outlook + 0x000000000000ac22) 0x00007ffeec931d50
# 27 0x0000000107fb3db3 in (OutlookCore + 0x0000000000005db3) 0x00007ffeec931d90
# 28 0x00000001032d6728 in (Microsoft Outlook + 0x000000000000a728) 0x00007ffeec931de0
# 29 0x00000001032d66d4 in (Microsoft Outlook + 0x000000000000a6d4) 0x00007ffeec931ec0
# 30 0x00000001032d60d6 in (Microsoft Outlook + 0x000000000000a0d6) 0x00007ffeec931f00
# 31 0x00000001032d3cbd in (Microsoft Outlook + 0x0000000000007cbd) 0x00007ffeec9320a0
# 32 0x00000001032d3a57 in (Microsoft Outlook + 0x0000000000007a57) 0x00007ffeec932440
# 33 0x00000001032d3916 in (Microsoft Outlook + 0x0000000000007916) 0x00007ffeec932480
# 34 0x00000001032d3778 in (Microsoft Outlook + 0x0000000000007778) 0x00007ffeec9324a0
# 35 0x00007fff581a628c in ___CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 0x0000000C (CoreFoundation + 0x000000000009728c) 0x00007ffeec932550
# 36 0x00007fff581a617a in __CFXRegistrationPost + 0x000001BA (CoreFoundation + 0x000000000009717a) 0x00007ffeec932560
# 37 0x00007fff581a5ec2 in ____CFXNotificationPost_block_invoke + 0x00000032 (CoreFoundation + 0x0000000000096ec2) 0x00007ffeec9325d0
# 38 0x00007fff58164af2 in -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 0x00000722 (CoreFoundation + 0x0000000000055af2) 0x00007ffeec932610
# 39 0x00007fff58163b8c in __CFXNotificationPost + 0x0000028C (CoreFoundation + 0x0000000000054b8c) 0x00007ffeec932d00
# 40 0x00007fff5a262467 in -[NSNotificationCenter postNotificationName:object:userInfo:] + 0x00000042 (Foundation + 0x0000000000006467) 0x00007ffeec932f40
# 41 0x00007fff5589b60a in -[NSApplication _postDidFinishNotification] + 0x00000139 (AppKit + 0x000000000017460a) 0x00007ffeec932f70
# 42 0x00007fff5589b253 in -[NSApplication _sendFinishLaunchingNotification] + 0x000000DC (AppKit + 0x0000000000174253) 0x00007ffeec932fc0
# 43 0x00007fff5576df13 in -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 0x00000232 (AppKit + 0x0000000000046f13) 0x00007ffeec933000
# 44 0x00007fff5576db49 in -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 0x000002B2 (AppKit + 0x0000000000046b49) 0x00007ffeec933090
# 45 0x00007fff5a2a5404 in -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 0x0000011F (Foundation + 0x0000000000049404) 0x00007ffeec9330e0
# 46 0x00007fff5a2a5282 in __NSAppleEventManagerGenericHandler + 0x00000066 (Foundation + 0x0000000000049282) 0x00007ffeec933130
# 47 0x00007fff59290dd0 in aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 0x000006FC (AE + 0x0000000000009dd0) 0x00007ffeec933170
Microsoft Outlook 2016 High Sierra Free
# 48 0x00007fff59290677 in dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 0x00000029 (AE + 0x0000000000009677) 0x00007ffeec933300
# 49 0x00007fff59290565 in _aeProcessAppleEvent + 0x0000017F (AE + 0x0000000000009565) 0x00007ffeec933340
# 50 0x00007fff574ad5e0 in _AEProcessAppleEvent + 0x00000037 (HIToolbox + 0x000000000003f5e0) 0x00007ffeec9333a0
Microsoft Outlook 2016 High Sierra Install
# 51 0x00007fff5576921e in __DPSNextEvent + 0x00000AE4 (AppKit + 0x000000000004221e) 0x00007ffeec9333e0
# 52 0x00007fff55efeb4c in -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 0x00000BE4 (AppKit + 0x00000000007d7b4c) 0x00007ffeec933820
# 53 0x00007fff5575dd6d in -[NSApplication run] + 0x000002FC (AppKit + 0x0000000000036d6d) 0x00007ffeec933aa0
# 54 0x00007fff5572cf1a in _NSApplicationMain + 0x00000324 (AppKit + 0x0000000000005f1a) 0x00007ffeec933b50
# 55 0x00007fff7fb42115 in _start + 0x00000001 (libdyld.dylib + 0x0000000000001115) 0x00007ffeec933ba0
x86_64 Thread State(64bit):
__rax: 0x0000000000000074 __rbx: 0x0000000000004537 __rcx: 0x0000000000000000 __rdx:0x0000000000004537
__rdi: 0x00007fff7e8bcb66 __rsi: 0x0000000000008800 __rbp: 0x00007ffeec930f20 __rsp:0x00007ffeec930f20
__r8: 0x00007ffeec931008 __r9: 0xffffffff00000000 __r10: 0x00007fffb83d1f50 __r11:0xffffffffff582892
__r12: 0x0000000000000000 __r13: 0x00007ffeec931258 __r14: 0x000000000000229b __r15:0x0000000000008800
__rip: 0x00007fff7fdc36b7 __rflags: 0x0000000000010206 __cs: 0x000000000000002b __fs:0x0000000000000000
__gs: 0x0000000000000000
Can you give me any suggestion?
Thanks in advance.
R.X
Posted on Jan 28, 2018 1:00 AM
